Do I have to give payment details for the trial?
No. secctl only asks for your invoicing details once you decide to continue after 30 days.
How do I pay?
By invoice. Pay monthly and you get an invoice at the end of every month. Pay yearly and you get one invoice up front for the whole year.
How do I cancel?
By email, with no notice period. Your cancellation takes effect at the end of the current month. A yearly subscription runs until the end of the year you have paid for.
How does secctl count employees, and what if we grow or shrink?
Every month, Awareness counts the employees who have an account. That number is on your invoice. Grow and you pay more; shrink and you pay less. On a yearly subscription you pay up front for the headcount at the start, and growth is billed pro rata. For RiskCompass the headcount of your organisation applies.
How do the bands work?
Each band applies only to the employees in it. For 100 employees you pay the starter package of €83 for the first 25, 25 times €1.95 and 50 times €1.75: €219.25 per month. That is why 51 employees never costs less than 50.
Can the price change?
The price is fixed for the current month or year. If it changes, you'll hear at least two months in advance, and you can cancel free of charge.
Do schools and non-profits get a discount?
No. Everyone pays the same price, and it is on this page.
Do we get a data processing agreement?
Yes. It's on the site, under Legal in the footer of every page. You don't need to ask for it.
What happens to our data when we cancel?
As long as your environment exists, you can download your reports and documents, and every employee can download their own data. After your subscription ends, secctl deletes the environment, so download what you want to keep before then.